Privacy Policy

1. Information We Collect

We collect the following information when you sign up and use DD214Bids.com:

Account information: your name and email address
Business profile information: your SDVOSB designation, NAICS codes, and the states you operate in
Filtering preferences: to match opportunities more precisely, you may optionally provide additional details about your business. These include your Product Service Codes (PSC), the security clearance level your business can support, your CMMC certification level, whether your business holds an active ITAR registration, the minimum and maximum contract value you're interested in, agencies you'd like to exclude, and the categories of opportunities you'd like to hide (such as sources sought, forecasts, subcontracts, or sole-source notices). These fields are optional, and we use them solely to refine which opportunities appear in your daily brief
Payment information: processed and stored securely by Stripe. We do not store your payment details
Payment fraud prevention data: at checkout, Stripe automatically collects technical and device information about you (such as browser type, operating system, IP address, and hardware characteristics) and behavioral signals to detect and prevent fraudulent transactions. This is industry-standard device fingerprinting performed by Stripe. We do not access or store this data ourselves
Usage data: basic information about how you interact with our emails such as open and click data provided by SendGrid

2. How We Use Your Information

We use the information we collect solely to operate and improve DD214Bids.com:

To deliver your daily contract brief to your inbox
To filter and match contract opportunities to your business profile
To process your subscription payments through Stripe
To send service-related communications such as account updates or policy changes
To improve the relevance and accuracy of contract matching

We will never use your information for advertising, marketing to third parties, or any purpose unrelated to delivering our service.

3. Information We Do Not Collect

We do not collect:

Social Security numbers or government ID numbers
Personal financial information beyond what is required for payment processing
Health or medical information
Information about your employees or subcontractors
Any information from minors

4. How We Share Your Information

We do not sell, rent, or share your personal information with third parties for their own purposes. We share your information only with the following trusted service providers who help us operate our service:

Stripe: payment processing and fraud prevention. Stripe collects technical and device information at checkout (browser, operating system, IP address, hardware characteristics) to detect and prevent fraudulent transactions. Your payment and fraud-prevention information is governed by Stripe's Privacy Policy
SendGrid: email delivery. Your email address is used solely to deliver your daily brief
Airtable: secure database storage for your account and profile information

We may disclose your information if required by law, court order, or government regulation.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or loss. These measures include:

Encrypted connections (HTTPS) for all data transmission
Restricted access to your account data
Secure third-party services for payment and email processing
Credentials stored in environment variables, never in code

No method of transmission over the internet is 100% secure. While we strive to protect your information we cannot guarantee absolute security.

6. Data Retention

We retain your account and profile information for as long as your account is active or as needed to provide our service. If you cancel your subscription:

Your account data will be retained for 90 days after cancellation
After 90 days your personal information will be deleted from our active systems
Payment records may be retained longer as required by law

You may request deletion of your data at any time by contacting us at support@dd214bids.com.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Correct inaccurate information in your profile at any time through your profile settings
Request deletion of your personal information
Opt out of non-essential communications
Receive a copy of your data in a portable format

To exercise any of these rights contact us at support@dd214bids.com.

8. Cookies

DD214Bids.com does not currently use tracking cookies or third-party analytics on our website. If this changes we will update this policy and notify you by email.

9. Third-Party Links

Our daily briefs contain links to federal contract listings on publicly available government websites. These sites are governed by their own privacy policies. DD214Bids.com is not responsible for the privacy practices of any third-party websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email. Continued use of the service after notification constitutes acceptance of the updated policy. The date at the top of this page reflects when the policy was last updated.

11. Contact

For questions or concerns about this Privacy Policy or how we handle your data contact us at:

hello@dd214bids.com

DD214BIDS.COM LLC
5830 E 2nd St, Ste 7000 #35442
Casper, Wyoming 82609